100 Practical Ways to Improve Customer Experience: Achieve End-to-End Customer Engagement in a Multichannel World
by Martin Newman,Malcolm McDonald
ISBN 13: 9780749482671
Format: Paperback (304 pages) Publisher: Kogan Page Published: 03 Aug 2018
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Malcolm McDonald on Value Propositions: How to Develop Them, How to Quantify Them
by Malcolm McDonald,Grant Oliver
ISBN 13: 9780749481766
Format: Paperback (256 pages) Publisher: Kogan Page Published: 03 Apr 2020
Marketing Planning for Services
by Adrian Payne, Malcolm McDonald
ISBN 13: 9781138152793
Format: Hardcover (376 pages) Publisher: Routledge Published: 18 Aug 2016
Key Account Plans
by Lynette Ryals, Malcolm McDonald
ISBN 13: 9781138134119
Format: Hardcover (406 pages) Publisher: Routledge Published: 02 Nov 2015
Marketing and Finance: Creating Shareholder Value
by Malcolm McDonald,Brian D. Smith,Keith Ward
ISBN 13: 9781119953388
Format: Illustrated (280 pages) Publisher: Wiley Published: 23 Aug 2013
MBA Marketing (MBA Series)
by Malcolm McDonald
ISBN 13: 9781137300294
Format: Paperback (584 pages) Publisher: Palgrave Macmillan Published: 13 Dec 2013